Amazon may confuse you if you are a first seller. You must adhere to several policies and guidelines. These rules can help you avoid trouble, or at least help you maintain the integrity of your business.
Amazon prohibits sellers from asking customers to change or remove reviews. However, it doesn't mean that customers can't review your product. You can only do so once. It's possible for customers to be reminded to leave reviews but not to ask them to create another.
Amazon reviews can be very valuable. Although you cannot ask customers to remove or change their reviews, it is possible to take steps to report fraud. You can call Amazon to report suspicious reviews.
Amazon changed its policies on incentivized review incentives in October 2018. This was the first mention by Amazon that they could identify the client who is manipulating their platform. The company made it clear that they cannot give away products in exchange for reviews.
Amazon has also filed 10 lawsuits against people who participate in review schemes in Europe and the United States. The company has also launched an international team of experts to track down and shut down these scams. They have also sought out assistance from government agencies, as well industry players.
If you receive a review that is in violation of Amazon reviews policy, please contact Amazon support and explain the situation. Further action can be taken to address the issue. For example, you can report the reviewer directly to the law enforcement agency.
You must adhere to all Amazon policies. You cannot ask customers for reviews or ratings that they don't believe to be accurate. Automated reviews are also not allowed. A review should be fair and accurate. You need to know the vocabulary, grammar, and writing skills.
Amazon's review system has become more complex. But it is still important that you follow the rules. If a seller breaks these guidelines, they will likely lose their account. This can be avoided if you are aware of the guidelines and take the appropriate actions.
Be sure to read the Amazon policy before making your first Amazon sale. You can find this information in Seller Central. It can also be found in forums and groups on Facebook. You will find it easier to successfully market your product once you have a clear understanding of what to do.
If you are a new seller on Amazon, it is vital that you understand the company's product reviews policy. This will help to ensure you follow the company's guidelines, avoid any potential problems, improve your sales experience, and keep you within the legal limits. Negative reviews on products can be a quick way for your business to go under.